Privacy Policy
Your privacy matters to us. This policy explains how Roof Repair Port Charlotte FL collects, uses, and protects your personal information.
1 Information We Collect
When you interact with Roof Repair Port Charlotte FL — whether through our website, by phone, or in person — we may collect the following types of information:
- Personal Information: Your name, phone number, email address, and property address when you request a roof inspection, estimate, or service
- Property Information: Details about your roofing system, property type, and the nature of the repair or issue you're experiencing
- Communication Records: Records of phone calls, emails, text messages, and form submissions related to your service requests
- Technical Data: IP address, browser type, operating system, and browsing behavior collected automatically when you visit our website
- Location Data: General geographic location derived from your IP address or the service address you provide
2 How We Use Your Information
We use the information we collect to:
- Schedule and perform roof inspections, estimates, and repair services at your property
- Communicate with you about your service request, appointment scheduling, and project updates
- Provide accurate written estimates and proposals for roofing work
- Follow up on completed repairs and ensure your satisfaction with our work
- Improve our website, services, and customer experience based on usage patterns
- Comply with applicable federal, state, and local laws and regulations
- Send you relevant service reminders or maintenance recommendations (only with your consent)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3 Information Sharing
We may share your information only in the following circumstances:
- Service Partners: With trusted material suppliers or subcontractors directly involved in completing your roofing project, and only the information necessary to perform the work
- Legal Requirements: When required by law, court order, or government regulation, or to protect our legal rights and the safety of our customers
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- With Your Consent: When you explicitly authorize us to share your information with a specific third party
4 Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly, including form submissions and navigation
- Analytics Cookies: Help us understand how visitors interact with our website, which pages are visited most, and how to improve the user experience
- Performance Cookies: Track website load times and performance to ensure a smooth experience
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website functionality.
5 Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure form submissions with encryption protocols
- Restricted access to personal data limited to authorized team members
- Regular review and updating of our security practices
- Secure storage of physical documents containing customer information
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
6 Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct any inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing communications at any time by contacting us directly
- Portability: Request that your data be provided to you in a commonly used format
To exercise any of these rights, contact us at (941) 431-5329 or through our contact page.
7 Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.
8 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy periodically.
Continued use of our website or services after any modifications constitutes your acceptance of the updated Privacy Policy.
9 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
- Phone: (941) 431-5329
- Website: www.roofrepairportcharlottefl.com/contact
- Service Area: Port Charlotte, FL and Charlotte County